Terms & Conditions

Statixx supplies products listed on the website under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

The Terms and Conditions apply to your use of any Statixx website and to any products you purchase from us; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store.

We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

General Conditions

These General Conditions of Sale apply to any products you order from Statixx that you place through our website. These terms and conditions apply regardless of how you access the website, including via any device by which we make our website available to you.

You must read these terms and conditions carefully. When placing an order through the website, you will be asked to confirm that you have read, understood and agree to the terms and conditions. If you do not agree to these, you must not order any product(s) through the website.

Placing Orders

To place an order you can either open an account with us, or you can login with an existing PayPal or you can use our Guest Checkout. If opening an account with Statix, you will be required to provide us with some personal information.
You confirm that all personal information provided to us by you is accurate, true to your knowledge, and kept up to date. You can, at any time, update or correct your details by logging in to your Account.
When you create an account we will ask you to create a password to allow you to access your account, and to maintain account security on this website. You are responsible for keeping your password and account information confidential.
We shall not be liable for any loss or damage which may arise as a result of any failure by you to protect your personal information. Should you become aware of or suspect any unauthorised use of your account, please contact us.
If we are suspicious of any activity from your account that appears fraudulent, we can reserve the right to refuse you access to, and where necessary, delete your account.
If you use our Guest Checkout we will retain your personal information in order to process your order. If you already have an Account we will attempt to match your personal data with your existing account information if not we will retain your information for future orders that you might make.

2. Order Completion

Completion of checkout online does not constitute our acceptance of your order from us. You will be notified by email as soon as possible with confirmation that we are processing your order. Our acceptance of your order will take place only when we take payment from you and despatch of the product(s) is confirmed.
We have the right, prior to despatching the product(s) to decline an order for any reason, including legal and regulatory reasons.
Our contract with you will start when you receive the order despatch email and remain in place until the last day of your right to return the products.
If we cannot supply you with the all of the products you ordered, we will not process the parts of your order unavailable. We will inform you of this by email and, if you have already paid for the product(s), refund you in full for the item(s) that are unavailable as soon as reasonably possible.
If the fulfilment of any aspect of an order would be illegal or unlawful, we have the right to stop or cease to fulfil the order at any time, including after despatch of products or notification to you that the order is being processed. In such circumstances, you acknowledge that Yours Clothing shall incur no liability.

3. Payment

During the checkout process, you will be asked to enter your payment details. All fields indicated as compulsory must be completed.
By completing payment details you confirm that the method being used to make payment belongs to you, or is in your name where an agreement is entered into with any credit or third party provider.
We do not store your payment information, however third party providers used by us may be using encrypted secure payment mechanisms that could store your data. Please see individual payment providers websites for further information on how they hold your personal information collected at payment.
We take full payment immediately for all products. Card payments will be subject to authorisation from your card issuer.
Products ordered remain the property of Statixx until they have been delivered to the address specified by you.
If you have already received the products you ordered from us, but your payment was not received, you must either pay for the items, or return them to us in the same condition that you received them, in accordance with our reasonable return instructions and at your own expense. If you fail to do this within 30 days from the date on which we notify you of cancellation of the order, we may arrange for collection of the products at your expense.
We reserve the right to charge you for any and all damage to any products that are the subject of an unpaid order.

4. Delivery

Timescales and charges for delivery vary depending on the products ordered, your delivery address and country, and the delivery services available. You’ll find full details of our delivery charges
.Delivery will be to the address specified in your order. If no one is available at a residential or other address at the time of delivery, our courier will advise whether your order has been left in a specified safe place, or returned to depot/post office.
When the products are delivered to the delivery address specified in your order, all risk including of loss or damage to the products shall pass to you.
We shall be under no liability for any failure to deliver products when specified if the delay or failure is wholly or partly caused by circumstances beyond our control.

5. Delays

We will make every effort to keep you informed should supply of your product(s) be prevented or delayed for reasons beyond our control. Such as Christmas delivery time taking longer.

6. Changes to an order

Any changes to your order must be notified to us prior to their despatch via our email
When an order is placed, you cannot make changes to your name or address once your order has been despatched.
If you amend or change your order you may also find the item is no longer available, or that the price has changed for which you may be charged.

7. Right to cancel

If you are entering into a contract with us as a consumer online, you have the right to cancel* (under the Consumer Contracts Information, Cancellation and Additional Charges) Regulations 2013), your contract at any time up to 14 calendar days.
When we have received all of your order back, any paid delivery charge will be included in your refund. The delivery charge refund will be to the value of standard delivery.
If you wish to cancel an order, please be aware that statutory rights of cancellation do not apply to any products that are broken, used or damaged.
To exercise your right to cancel your contract with us, you must inform us of your decision in writing within 14 calendar days after the day you received the products.
While the products are in your position, you must take reasonable care of them until you return them to us.
You shall send back any products or return them to us, without undue delay and in any event not later than 14 days from the day you communicate your cancellation of the contract to us.
Products should be returned either with, or in their original packaging.
You are only liable for any diminished value of the products resulting from the unnecessary handling, in excess of what is necessary to establish, characteristics and functioning of the products. We will assess this charge when the products are returned but this charge will not be more than the original contract value
We will process your refund within 14 days of receipt of the products.

Our Website

Website Use
- By accessing, browsing, placing an order on, registering with, or using this website, you confirm that you have read, understood and agree to these conditions in their entirety. If you do not agree to these terms and conditions in their entirety, do not use this website.
- Your use of this website, is governed by all legal notices on this website together with all applicable terms and conditions and our Privacy Policy and Cookie Policy.
- Use of this website by you, should only be for lawful purposes and you may not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the website.
- Without our prior written consent, you must not copy, reproduce, edit, communicate to the public, deep-link into, or distribute in any way the web pages or materials on the website or the computer codes or elements comprising the website other than solely for your own personal use.
- Content of this website may not be used for any commercial purposes whatsoever.

2. Confidentiality

Any material you upload to our website will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any material in the submissions for any purpose.
We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site or any Yours Clothing related third party social networking sites constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by any user of our website.

3. Damage to your computer, laptop, phone or electronic devices

We use reasonable efforts to ensure that this website is free from viruses and malicious or harmful content, but we cannot guarantee that your use of the content or any links on this website will not cause damage to your computer or device.
It is your responsibility to ensure that you have the right equipment, including antivirus software to use the website safely and to screen out anything that may damage or harm your computer or device.
We shall not be liable, except where required by applicable law, to any user for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via this website.